Privacy Policy

    Privacy Policy

    PERSONAL INFORMATION

    This information includes items specific to each User and can be used to identify Gownlink users uniquely. Examples include:

    Data collected, and for what purpose:

    • First and last name. for site functionality, Fraud prevention, security and compliance, Account management
    • Address. for site functionality
    • Email address. (Optional) for site functionality, Account management
    • User IDs for site functionality, Analytics, Personalisation, and Account management
    • Other information that is not ordinarily available to the public. (Optional) for Analytics

    The User may be asked to enter some information when using the website. The requested information will be used only when requested to enter that information or following this Privacy Policy.

    LOCATION INFORMATION

     

    When users utilize the Gownlink.in website, their locations are saved. This information is then used for user authentication as part of the app's functionality

    IMAGE INFORMATION (PHOTOS AND VIDEOS)

    Data collected, and for what purpose:

    • Videos (Optional) for website functionality
    • Photos (Optional) for wesbite functionality

    Our website may collect user images for profile pictures. Please be aware that any images submitted to our platform may be stored on our servers for future use. However, we do not share these images with third parties; they are only used for internal purposes, such as improving our services and user experience. By submitting an image to our platform, you acknowledge and consent to our collection and storage of your image.

    For what purpose

    Purchase, Delivery, and Service Fulfillment

    At Gownlink, we utilize your personal information to process and handle your orders, ensuring the smooth delivery of products and services. We also employ your information to facilitate secure payment processing and to keep you informed about the status of your orders, as well as relevant updates, promotions, and offers.

    Enhancing and Troubleshooting 

    We leverage your personal information to enhance the functionality of the platform, analyze its performance, identify and rectify any errors or issues, and continuously improve its usability and effectiveness for your benefit.

    Tailored Recommendations and Personalization

    Your personal information allows us to provide personalized recommendations for features, products, and services that align with your interests and preferences. By understanding your unique needs, we strive to curate a customized experience with the platform.

    Effective Communication

    We utilize your personal information to establish effective communication with you regarding the platform and its services. This includes engaging with you through various channels like phone, email, and chat, ensuring timely and relevant correspondence.

    Advertising and Interest-Based Offers

    Your personal information may be used to display interest-based advertisements, showcasing relevant features, products, and services that are likely to capture your interest. To gain further insights, we recommend reviewing our Interest-Based Ads notice.

    Fraud Prevention and Credit Risk Management

    We prioritize the protection of our customers, gownlink, and others by utilizing personal information to prevent and detect instances of fraud and abuse. In doing so, we implement scoring methods to assess and manage credit risks effectively.

    Sharing of personal information

    At gownlink, we understand the importance of your privacy and are committed to maintaining the confidentiality and security of your personal information. This Privacy Policy outlines how we handle data sharing and the circumstances under which we may share your information with third parties. By using our platform, you consent to the practices described in this Privacy Policy.

    Types of Data Sharing:

    Sharing with Service Providers

    We may share your personal information with trusted third-party service providers who assist us in delivering our services. These service providers are bound by confidentiality agreements and are authorized to use your information solely for the purpose of providing services on our behalf.

    Sharing with Business Partners

    In some cases, we may partner with other businesses to offer joint services or promotions. If you participate in such activities, your personal information may be shared with these business partners. We will ensure that our business partners handle your information in accordance with applicable privacy laws and with your consent.

    Legal Requirements

    We may disclose your personal information if required to do so by law, regulation, legal process, or enforceable governmental request. This includes responding to lawful requests from public authorities to meet national security or law enforcement requirements.

    Aggregated or Anonymized Data:

    We may aggregate and anonymize your personal information to create statistical or analytical insights. These aggregated or anonymized data sets may be shared with third party tools for research, analysis, marketing, or other purposes.

    Data Security

    We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. We ensure that our third-party partners and service providers also implement adequate security measures to protect your information.

    Third-Party Websites and Services:

    Our platform may contain links to third-party websites or services. This Privacy Policy applies solely to the platform, and we are not responsible for the privacy practices or content of those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.

    Website ACTIVITY

    Data collected, and for what purpose:

    • ¬†Interactions for Analytics, Personalisation
    • search history for functionality, Analytics, Personalisation

    COOKIES

    The User should know that information and data may be collected automatically through ‚Äúcookies.‚ÄĚ ‚ÄúCookies‚ÄĚ are small text files that a website can use to identify redirecting users, monitor behavior, collect general information to promote the website, and determine the direction of advertising. Cookies do not attach to the User‚Äôs system and do not harm your files. If the User does not want the information collected through cookies, the cookie feature can be readily accepted or rejected in most browsers.

    PRIVACY POLICY CHANGES

    We reserve the right to modify or update the Privacy Policy at any time, and the continued use of the Services by the User is a sign of acceptance of these policies.

    All content available through any of the Gownlink services, such as text, graphics, logos, button icons, images, video images, downloadable and copyable items, data, and all content produced by the Gownlink is part of the Gownlink property. Right, The use and publication of all available and available materials are the exclusive prerogatives of gownlink and any use without obtaining written permission reserves the right to prosecute gownlink. In addition, the scripts and names of the services available through each of the services created by gownlink and the registered trademarks are the exclusive property of gownlink and any use for commercial purposes is subject to legal prosecution.

    Web Privacy Policy

    gownlink.in portal is owned and operated by Be Beautiful. In this Privacy Policy, Be beautiful is referred to as "we," "us," or "our" and the end users are referred to as "you", "your" or "user". Also the term portal, portals refers to the different platforms,channels from where a user can engage with the company’s offerings which includes but is not limited to Desktop site, Mobile Web site, Emails, Social Pages.

    Privacy Policy Changes

    We may change this Privacy Policy at any time by posting the revised Privacy Policy in the "Privacy Policy" section of the website. The revised Privacy Policy is effective immediately when posted on the website. It is the responsibility of each user to review the website and the Privacy Policy periodically to know about any revisions to this Policy. Your continued use of the website will be considered as your acknowledgment and acceptance of the terms of the revised Privacy Policy.

    Data Controller

    The data controller in respect of our portal is Be beautiful, registered in India. If you have any questions about this Privacy Policy you can contact the data controller by writing to Be beautiful,128/1156 Y Block Kidwai nagar, kanpur-208023 India or sending an email to gownlink@gmail.com

    Information we collect when you visit our website

     

    Web Server Log Information

    We use a third party server to host our website. Our website server automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website (e.g. the website or URL (link) which referred you to our website), and your browser version and operating system.

    Use of website server log information for IT security purposes

    Our third party hosting provider stores server logs to ensure network and IT security and so that the server and website remain uncompromised. This includes analysing log files to help identify and prevent unauthorised access to our network, the distribution of malicious code, denial of services attacks and other cyber attacks, by detecting unusual or suspicious activity.

    Unless we are investigating suspicious or potential criminal activity, we do not make, nor do we allow our website server provider to make any attempt to identify you from the information collected via server logs.

    Cookies

    Cookies are data files which are sent from a website to a browser to record information about users for various purposes. We use cookies, including essential, functional and analytical cookies. You can reject some or all of the cookies we use on or via our website by changing your browser settings, but doing so can impair your ability to use our website or some or all of its features.

    For each user, our web server automatically recognizes the following:

    • Host origin of the request.
    • Referrer
    • Session data
    • Page viewed
    • Your browser type
    • Operating system information

     

    gownlink uses cookies to ensure gownlink.in runs on your computer and you can access content on our site. Cookies do not store any passwords or credit card information.

    Accepting or Rejecting Cookies

    There are a number of different ways in which you can accept or reject some or all cookies. Some of the main methods of doing so are mentioned below.

    • Changing Browser Settings
    • Google Analytics Opt-out Addons
    • Clearing Existing cookies

     

    You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.

    You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.

    Information we collect when you contact us

    • Email Id
    • Contact Number
    • Name
    • Address
    • Measurement Sizes(If applicable)

    We use a third party email provider to store emails you send us.

    Information we collect when you interact with our website

    Registration/ Checkout/ Guest Checkout

    When you register and create an account on our website or at checkout, we collect the following information: your name, your shipping address (including country, street address, town/city and postcode), your billing address (including country, street address, town/city and postcode) phone number, email address and password (we do not view your password) which we store on our servers(except plain password) for better user experience next time the same customer visits our portal.

    Measurements:

    When you add stitchable products to cart, we collect measurements data which may be either body measurements or garment measurements which we store on our servers for better user experience next time the same customer visits our portal.

    Information collected while placing an order

    After you place an order on our website you will need to make payment for the goods or services you have ordered. In order to process your payment we use a number of third party payment processors, including RazorPay . Your payment will be processed by the payment provider you choose to process your payment via a payment gateway.

    Third party payment processors

    The third party payment processors we use all collect, use and process your information, including payment information, in accordance with their privacy policies. You can access their privacy policies via the following links:

    • RazorPay

     

    Disclosure and additional uses of your information

    Disclosure to Service Providers

    We use a number of third parties to provide us with services which are necessary to run our business or to assist us with running our business and who process your information for us on our behalf. These include the following:

    • Email provider
    • Mailing list provider
    • IT service providers
    • Web developers
    • Hosting provider

     

    Your information will be shared with these service providers only where necessary to enable us to run our business.

    Disclosure for Legal Reasons

    • Indicating possible criminal acts or threats to public security to a competent authority
    • In connection with the enforcement or potential enforcement our legal rights
    • In connection with a legal or potential legal dispute or proceedings
    • For ongoing compliance with laws, regulations and other legal requirements

    Disclosure to other 3rd Party Providers

    We may provide user data to 3rd party providers which includes but is not limited to the parties mentioned below

    • Providing information to 3rd Party Analytics Partners
    • Accountants
    • Advisors
    • Affiliates
    • Business Partners
    • Independent Contractors
    • Insurers
    • Auditors
    • Sponsors

     

    How long we retain your information

    when you place an order for goods and services, we retain that information for a minimum period of seven years following the end of the financial year in which you placed your order, in accordance with our legal obligation to keep records

    Criteria for Determining the retention period

    In any other circumstances, we will retain your information for no longer than necessary, taking into account the following:

    • the purpose(s) and use of your information both now and in the future (such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or to contact you in the future);
    • whether we have any legal obligation to continue to process your information (such as any record-keeping obligations imposed by relevant law or regulation);
    • whether we have any legal basis to continue to process your information (such as your consent); how valuable your information is (both now and in the future);
    • any relevant agreed industry practices on how long information should be retained;
    • the levels of risk, cost and liability involved with us continuing to hold the information;
    • how hard it is to ensure that the information can be kept up to date and accurate; and any relevant surrounding circumstances (such as the nature and status of our relationship with you).

     

    Personal Information

    We collect personal information when you register with us, when you participate in reviews and other features. We would collect name, email address and phone number when you place an order with us. When you search something on our site, keywords will be collected in a protected location for improving our search results.

    Payments: For credit/debit card purchasers, your credit card number and billing information will be passed on to the relevant financial institution.

    Third Parties

    We will not disclose your personal information to third parties. gownlink.in may use the information for its own purposes, aggregate information that does not identify you personally, or share aggregate information about our users with advertisers, business partners, sponsors, and other third parties.

    In accordance with Article 77 of the General Data Protection Regulation, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or of an alleged infringement of the General Data Protection Regulation.